Privacy Policy
Privacy Policy for AC Services
At AC Services, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you engage with our air conditioning services. By using our services, you agree to the terms and practices described in this policy.
1. Information Collection:
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and any other information you provide to us during the service request or registration process.
- Service-related Information: Details about your AC system, including make, model, age, and service history.
- Usage Information: Information about your interactions with our services, such as website visits, service requests, and communication logs.
2. Use of Information:
We may use the collected information for the following purposes:
- Providing Services: To deliver the requested AC services, including scheduling appointments, diagnosing issues, and performing repairs or maintenance.
- Communication: To communicate with you regarding service updates, appointment confirmations, and other relevant information.
- Improving Services: To analyze usage patterns, identify trends, and enhance the quality and effectiveness of our services.
- Marketing: With your consent, we may send you promotional materials and offers related to our services.
3. Information Sharing:
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and can only use it for the specific purposes we define.
4. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed.
6. Your Rights:
You have the right to access, correct, update, and delete your personal information. If you wish to exercise these rights or have any concerns about the handling of your information, please contact us using the information provided below.
7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy. We encourage you to review this policy periodically to stay informed about how we handle your information.